Samsung Cooktops Error Codes

The top sensor is open when the burner is operating. / There is a short in the top sensor when the burner is operating.

Turn off the cooktop and then restart. If the problem continues, unplug the power cord for 30 seconds or more and then r...

This code appears if the internal temperature of a burner rises abnormally high.

Turn off the cooktop and then restart. If the problem continues, unplug the power cord for 30 seconds or more and then r...

The IGBT sensor is open when the burner is operating. / There is a short in the IGBT sensor when the burner is operating.

Turn off the cooktop and then restart. If the problem continues, unplug the power cord for 30 seconds or more and then r...

The key is pressed for more than 8 seconds.

Check if the key pad is wet or a key is depressed. If the problem continues, restart the appliance using the POWER key.

Communications between main and sub PCBs failed.

Restart the appliance using the POWER key. If the problem continues, disconnect power for more than 30 seconds.

Communications between main and EEP-ROM failed.

Restart the appliance using the POWER key. If the problem continues, disconnect power for more than 30 seconds.

The touch-enabled IC communicates abnormally.

Restart the appliance using the POWER key. If the problem continues, disconnect power for more than 30 seconds.

The voltage is too high or low.

Check the power connection and make sure to turn the appliance on after regulating the voltage (208 V to 240 V).

DC Motor Locking Information (DC Motor cannot operate due to defects of PCB, wiring or blockage of on motor blade).

No explicit solution provided, implies service needed.

Incorrect time entered. This is a 12-hour clock.

Touch STOP/CLEAR pad and re-enter the correct time. See CLOCK on page 18.

Clock must be set to use Auto-Start.

Touch STOP/CLEAR pad and set the clock. See CLOCK on page 18.

Weight of food entered higher than allowed quantity.

See REHEAT CHART on page 23. Touch STOP/CLEAR pad and heat manually.

Weight of food entered lower than allowed quantity.

See DEFROST CHART on page 25. Touch STOP/CLEAR pad and heat manually.

Microwave Drawer™ opened before count-down complete.

Touch STOP/CLEAR pad and cook manually.

Measurement of vapor content interrupted because Microwave Drawer™ Oven opened or STOP/CLEAR pad touched while the food name appears on the display.

Touch STOP/CLEAR pad and cook manually.

Error code is displayed.

Turn off the appliance and call for customer assistance.